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Legal
Last updated: September 15, 2026
Illumisoft Lighting Corp. (“Illumisoft,” “we,” or “our”) is responsible for personal information under its control. This Policy explains how we handle information through illumisoft.com(the “Site”), contact inquiries, and newsletter subscriptions.
We collect names, email addresses, telephone numbers, and other information you voluntarily provide to respond to inquiries and related follow-up.
For newsletter subscriptions, we collect your email address and maintain subscription preferences and consent records. Submitting a contact inquiry does not automatically subscribe you to our newsletter.
Our website services also process technical and usage information, such as IP addresses, browser and device information, pages visited, and interactions, to operate, secure, and improve the Site.
Please do not submit sensitive personal information through general contact channels.
We obtain consent where required by law. Newsletter signup authorizes us to send the newsletters and company updates described on the signup form. You may unsubscribe through any newsletter or by contacting us.
You may withdraw consent to other processing, subject to legal or contractual restrictions and reasonable notice. We will explain any resulting limitations on completing your request. We may retain limited records needed to honour unsubscribe requests or meet legal obligations.
You can manage cookies through your browser and use Google's Analytics opt-out tool. Blocking cookies does not necessarily prevent all analytics or security processing. We obtain consent and provide withdrawal options for analytics where required by law.
We do not sell or rent personal information or provide contact inquiries or subscriber details to other organizations for their own marketing.
Service providers process information necessary for hosting, communications, subscriptions, analytics, and security. We use appropriate contractual or other safeguards for information processed on our behalf. Providers' own processing activities are described in their privacy notices.
Information may be processed outside Canada, including in the United States, and may be accessible to foreign courts or authorities under applicable laws. We remain accountable for information under our control.
We may also disclose information where required or permitted by law.
We retain personal information only as long as reasonably necessary to respond to inquiries, manage subscriptions, maintain consent records, and meet legal obligations. Information no longer needed is securely deleted, destroyed, or anonymized, subject to applicable retention requirements and backup cycles.
We use safeguards appropriate to the information's sensitivity and restrict access to authorized persons who need it. No system is completely secure. We address privacy incidents and provide notifications where required by law.
Subject to applicable law, you may request access to or correction of your personal information, information about its use and disclosure, or deletion. Legal exceptions and retention requirements may apply.
We may reasonably verify your identity before responding. We respond within applicable statutory time limits and explain any lawful refusal or extension where required.
You may raise concerns with our privacy contact below or with the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.
External websites have their own privacy policies. We may update this Policy, providing additional notice and obtaining consent where required. Updates do not, by themselves, authorize new uses of previously collected information.
For privacy questions, requests, or complaints:
Privacy Contact
Illumisoft Lighting Corp.
info@illumisoft.com
