Small and mid-sized businesses have the capacity to conceptualize and implement innovative healthcare solutions like never before. With AI and machine learning technology advancing rapidly, no idea is out of the question. It’s no longer unrealistic to think that you could monitor a patient as they live their normal life, collect data in real-time, and use that data to dramatically enhance the quality of their care.
But an advanced idea needs advanced tools to make it a reality. Off-the-shelf software options just aren’t workable. They’re not versatile enough to accommodate truly innovative healthcare solutions. And they aren’t flexible enough to adapt to future business needs.
Custom software, on the other hand, can be designed from the ground up with your patients and business in mind. There are many advantages to investing in custom software solutions, including seamless firm-wide software integration, enhanced security, and, most importantly, improved patient care.
They Learn Your Business
The first step for any custom software consulting firm is to gain intimate knowledge of a client’s business practices. To create something meaningful for your organization, they must get to know you, your problems, and your goals.
Having a firm understanding of your company’s operations enables experts to identify areas that could be streamlined, scaled, or altered to enhance efficiency, save money, and improve care. Engineers should spend significant time understanding your concerns to come up with a guided solution that leads toward the desired outcome.
A Plan of Action
Poor planning is one of the main reasons software projects fail in healthcare. Plans should be detailed and guided by the needs of your business with active communication that includes all relevant stakeholders. The end goal should be the optimization of healthcare solutions for actual end-users. That’s why a detailed understanding of use cases needs to be built into any plan.
The focus should then shift to logistics. Your product developer should map out a strategy, ensuring that personnel, budgets, and timelines are squared away. Clear goals with quantitative metrics of success are essential for software projects that have big impacts for clients.
Get on the Same Page
Communication with clients is essential for any custom software developer. If you accept a proposed plan of action, you should expect an initial meeting shortly thereafter.
Kick-off meetings are an opportunity for you to ask any questions or raise any concerns that you might have about what has been laid out in the plan. A pattern of regular and transparent communication should begin here.
The Work Begins
Once the plan is finalized, your developers are ready to get to work. The goal is to convert ideas on paper into workable solutions, keeping you in the loop throughout the process. Good modern developers are well-versed in Agile development techniques, endorsing the idea that continuous delivery of functional software is a priority for customers.
Open, frequent, and honest communication should never stop during the development process. Good custom software developers value stakeholder feedback on any interim solutions that they deliver, flexibly incorporating all necessary revisions and changes as needed. They never lose sight of the product goal and endeavor to keep you filled in on any changes or alterations to scheduled product delivery.
Transparent communication is key not only to client satisfaction but also to ensure an elegant and well-designed product. And that, of course, translates directly into better business and more effective patient care.
The Solution is Launched
Custom software development firms place value on seeing a client’s vision come to life and achieve full functionality. But the work doesn’t stop there. It is a must that extensive quality assurance and maintenance routines on client products continue well after initial deployment. Software solutions constitute a living ecosystem and require tweaking of features, updates, and sometimes substantial changes. Developers should continue to communicate and make sure your operation is running smoothly and efficiently.
That’s what makes illumisoft different. We’re no run-of-the-mill custom software firm. We have years of experience developing and implementing solutions in the healthcare space, having successfully launched a variety of custom solutions for small- and mid-sized businesses.
But it’s not only that we have the technical expertise to ensure success. We pride ourselves on our communicative, people-centric perspective. illumisoft has a track record of working with clients for the long haul, continually checking in on products and keeping them functional and up to date. All of that translates directly into happy clients and healthy patients.